In the unlikely event your Cushy Couch arrives to you in less than ideal condition, please contact us immediately.
Our Manufacturer’s Warranty covers defects in materials and workmanship for one year from the products’ date of delivery.
If you notice any obvious defects, please let us know. We will organize replacement pieces (e.g. a foam piece or a cover) and in the extreme case, a replacement.
Please note that our Warranties are non-transferable, and cannot be extended to re-sold items. Warranties are only valid when products are used for their intended purpose and exhibit normal use. Defects or damage resulting from negligence, misuse, improper care or cleaning agents, accidents, abnormal use, modifications, leaving the Cushy Couch compressed for longer than 30 days (once delivered), rips, tares, cuts, normal softening of foam, or commercial purposes will not be covered by the Manufacturer's Warranty.